Shipping Policy

🚚 Shipping Policy

At Bonphool, we take pride in delivering your favorite natural products—like honey, ghee, and pickles—fresh from the Sundarbans to your doorstep across India.

📦 Packaging & Handling

All products are carefully packed by Bonphool to ensure quality, safety, and hygiene.
We use secure, food-safe packaging that protects your order during transit.

⏱️ Order Processing Time:
Orders are usually processed and dispatched within 1–2 business days after confirmation.

🚚 Delivery Timeline

We deliver across all serviceable pin codes in India through trusted logistics partners like Delhivery, Shiprocket, and others.

Location Type Estimated Delivery Time
Metro Cities 3–5 business days
Tier 2 & Rural Areas 5–8 business days
Remote Locations 7–10 business days (may vary)

Please note: Delivery timelines may vary slightly during festivals, strikes, or extreme weather conditions.

📦 Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email/SMS

  • A tracking link to monitor your delivery in real time

If you do not receive tracking info within 2 days, please contact us at support@bonphool.org.

❗ Delays or Issues

In rare cases of shipping delay or delivery issues:

  • Please reach out to our support team immediately

  • We’ll coordinate with our courier partners to resolve the issue promptly

📍 Delivery Locations

We currently ship only within India.
International shipping is not available at this time.

📞 Need Help?

For shipping questions or order updates:
📧 Email: support@bonphool.org
📞 Phone: +91-6294351325 (Mon–Sat, 10am to 6pm)