Terms of services
📄 Terms of Service
Welcome to Bonphool! These Terms of Service govern your use of our website, bonphool.org, and the services we offer. By accessing our site or purchasing from us, you agree to comply with the terms below.
1. Company Information
This website is operated by Bonphool Agro Producer Company Limited, a Private Limited company registered in India.
📍 Registered Address:
167 Sreerampur Road, Garia Bazar, Near Valley Park, Kolkata – 700084, West Bengal, India
2. Use of Website
By using our website, you confirm that:
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You are at least 18 years old or have permission from a legal guardian.
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You agree not to use our site for any unlawful or unauthorized purpose.
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You will not transmit any viruses or malicious code.
We reserve the right to refuse service to anyone for any reason at any time.
3. Product Information
All products listed on our website (including honey, ghee, pickles, and others) are presented with the most accurate descriptions and images possible. However, colors, packaging, or taste may vary slightly due to natural differences and photography.
4. Pricing & Payments
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All prices are displayed in INR (₹) and are inclusive of applicable taxes.
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We accept various payment methods including UPI, credit/debit cards, net banking, and Cash on Delivery (COD) where applicable.
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Prices and availability are subject to change without prior notice.
5. Shipping & Delivery
We aim to process and dispatch orders within 1–3 business days. Delivery timelines may vary based on your location. Detailed shipping policy is available on our Shipping Policy page.
6. Returns, Refunds & Cancellations
Please review our dedicated Return & Refund Policy for information on returns, damaged items, and cancellations. We do not accept returns unless the product is defective, incorrect, or damaged during transit.
7. Limitation of Liability
Bonphool shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our site or products. Use of our products is at your sole risk.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., payment gateways, logistics providers). We are not responsible for the content or accuracy of these external websites.
9. Intellectual Property
All content on this website — including text, graphics, logos, images, and product descriptions — is the property of Bonphool Agro Producer Company Limited and may not be used or copied without written permission.
10. Governing Law
These terms and any disputes arising from them are governed by the laws of West Bengal, India.
11. Contact Information
For any questions about these Terms, you may contact us:
📧 Email: support@bonphool.org
📞 Phone: +91-6294351325
📍 Address: 167 Sreerampur Road, Garia Bazar, Near Valley Park, Kolkata – 700084, West Bengal